If you are planning to go for the facility on demand service instead of hiring staff for the limited business requirements, you are on the right track. This helpful option has its own set of outstanding benefits. Saving time spent on recruiting staff, service flexibility, 24/7 availability, expertise service at reasonable costs, and access to several services are just a few of the many advantages of the facility on demand service. But you can reap these benefits only if you hire the right and reputed facility on demand service provider. Not every service provider out there will be the right option to consider. Make sure you evaluate all the facility on demand service providers on the following parameters before selecting the right one.
1) Types of Services
When looking for a facility on demand service provider, the most significant thing to look for is the list of services they provide. As a facility service provider, they should provide all office management and maintenance services. Some of those services include general building maintenance, building management systems (BMS), plumbing system maintenance, fire fighting system maintenance, CCTV systems repair and maintenance, fire alarm and public address system maintenance, access control system and electronic security maintenance, electrical systems maintenance, HVAC system maintenance, lighting system maintenance, and other planned maintenance services. Nobody wishes to hire separate service providers for various solutions. Look for a service provider who provides all of these services.
2) Level of Flexibility
Most on-demand facility providing companies have flexible packages that are custom-made for every client. If you hire Peakman Management for the on-demand requirements, you can expect that better flexibility as we understand that no organization has similar requirements compared to others. This is the reason why we custom-make facility management and maintenance packages for you that includes all the solutions that you are looking for. We don’t force any one-size-fits-all services or packages to our clients. Evaluate if the service provider you have chosen is rigid or flexible in their approach. It is important for the facility on demand service provider to be flexible enough to understand your concerns and offer possible solutions.
3) Ease of Communication
Nobody wishes to wait for hours, or even a few minutes, to get in touch with a facility on demand service provider to explain their needs. And the patience level and ability to wait drops even more when you are in need of emergency office management and maintenance services. That’s why it is essential to look for a facility on demand service provider who is easy to reach. To find such a provider, you can call or email the companies you are considering and see how quickly they respond. You can make a pseudo reservation and see how they respond to it. If it is quick enough, select the provider.
4) Industry Experience
Experience helps facility on demand service providers to exposure to the industry work and give a hands-on feeling of their job. While providing services to their clients, these service providers discover various secrets of the on-demand facility and working for various clients. This experience helps them to up their work and provide better services. Therefore, look for a service provider that has been in the industry for more than a decade. And surviving in the industry isn’t enough, the provider should also have a high success rate. Do your research to find everything about the history of the company.
5) Past Clientele
It is essential to take a look at the past clients that the facility on demand service provider has worked with. Being a service provider, they may have worked with several different organizations. These clients can be from different industries and niches. What you need to find out is whether they have worked with a similar industry or niche like yours. This will give you an overview of the services and the function of work that the service provider will give you. Once you see a similar client in the client list, try to get more insights about that project to get an understanding of the quality of services provided.
Although the name of the service is “facility on demand,” a lot of service providers set limits for their hours of operation. When you go through their websites, you will find the time slots between which those companies provide services. For instance, a company may provider on-demand staff only between 7:00-20:00, and that too on weekdays. What if you require on-demand services outside of these limits? You will be forced to wait for the next working day to the services your office requires, something that you surely don’t want. So, consider the time limits of a facility on demand service provider. Look for someone who justifies the name of this service and provides services 24/7, 365 days.
Another important factor to consider is the pricing and billing structure of the service provider. Look for someone who prices their work right and doesn’t charge a lot for the services just because they are immediately required. It is good to research well on the market price before diving deep into hiring an on-demand facility service company. Doing so will help you check whether the price quoted by your provider is justified. Never settle for a provider that doesn’t fit in your budget as this will eventually disturb your business’s budget. Although considering the price is important, it should not be the only deciding factor.
Peakman Management can be your one-stop solution for all workplace management and maintenance solutions whenever you need, and wherever you need in Canada. Our skilled technicians and partners are capable of servicing all aspects of a facility and will arrive fully prepared and capable to fix most issues onsite. So, give us a call on 1-587-329-0990 whenever you need on-demand facility services.