There’s a lot that goes into finding the right janitorial service provider when you run a business and want someone to keep your workspace in the best condition. You can ask your entrepreneur friends, relatives, office neighbours, or other connections to share references of janitorial companies. But when you actually filter references and shortlist a few service providers, here are a few things that you must specifically look for.

Industry Specialisation

The first thing that you must look for is the industries those janitorial service providers cater to. You want to find out if the companies you are considering provide janitorial supplies and services to the business industry like yours. After shortlisting your picks, go through their websites. You will see more details about the sectors they specialise in. You may also see the clients they have worked for in the past. If you see that they have experience in working for a relevant enterprise, consider them for other factors. For instance, if you run a paper manufacturing company, you will generate a lot of waste daily and will also require efficient cleaning and janitorial services. If they provide services to paper-related businesses, you can shortlist them further. If not, you can strike their name off your list.

Janitorial Supplies Availability

Go through the websites of each company and look for their online stores with janitorial supplies. In other words, figure out if they provide any janitorial supplies. If they do, take a look at each one of them. Find out if they sell their own janitorial supplies or do they list third-party products. In either case, do your research and find out more about the products listed. See if they are quality janitorial supplies that have a good name in the local market. Opt for a company that provides excellent quality janitorial supplies. You can even see if these companies provide any discounts. Based on what you find out, you can make your selection of the right janitorial service provider.

Training and Licence

Nobody wants to work with an untrained or unlicensed staff! When it comes to a workforce that will look after all your office’s cleaning and janitorial tasks, you can’t take risks as they will be on your premise every day. You can only allow licensed people with proper training who can look after all tasks without ruining anything on your property. Most janitorial service providing companies hire only trained people. Trained professionals know exactly the right way to do their job, and a licence only doubles the faith. Therefore, get in touch with janitorial service providers and find out if their professionals are trained well and have a valid licence to work. You can even visit these companies and check everything personally.


This is important. Most janitorial service providers work with insurance. This means that their staff is insured against various risks. When the janitorial workers are insured, all the issues happening with them in the worst situations will be covered by the service provider. Plus, you shouldn’t be held responsible for any mishap during work hours. You want a janitorial company that has its insurance policy in place so that you can be sure that you will not be liable if a cleaner or janitorial professional gets hurt or meets with a mishap while providing services. The janitorial company should be the one taking care of the loss. If the companies you are considering don’t offer insured workforce, try finding the one that actually does.


The reputation of a janitorial company speaks a lot. When you check Google reviews, Facebook ratings and reviews, tweets, client testimonials on websites, and other places with reviews, you will understand what people have to say about a janitorial service provider. People (past clients) describe their experience with companies on these platforms so that people can read and decide for themselves. You should also go through these platforms and see if the companies you are considering have good reputation. If you find a lot of 5- and 4-star ratings with good comments and compliments, you can consider that particular company. Avoid janitorial service providers that have several low-star ratings and people talking negatively about them.


Apart from all these, it is also essential to know the number of years a janitorial company has been in the market for. Some companies will have years of experience with them, which means that you can be sure that they’ve developed a system for providing various janitorial services and know the proper use of janitorial supplies. You can say that they are comfortable handling any janitorial issues as well. A company that is relatively new in the market won’t have the expertise you may be looking for. Therefore, opt for an old company with an experienced workforce over a company that was established in the last five years for better services.

A lot of janitorial services providing companies offer a contract that business owners have to sign. If the companies you are considering have a contract too, make sure you go through it well. Read every guideline and term mentioned in the document so that you don’t miss out on any crucial thing. Going through the contract will also ensure that you don’t get misguided by a company later. All the best, and choose the best janitorial service provider.

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